Add to that the data consolidated from socio-demographic data and physical customer touch-points such as customer service centers. With every aspect of a user being mapped out via their phone, the telecom industry sits atop large quantities of data. Unfortunately, there are just a few companies that leverage this data-mine they possess. Sony has long been rumored to launch a streaming service [with current-generation games] to compete with Microsoft, and this just might be it. Perhaps Sony didn’t have the stomach to go it alone, but a partnership with Netflix likely made the prospects more palatable for the Japanese gaming giant.
A well-accomplished UX project calls for a seamless and superior experience in every interaction. An ideal UX applicability to streamline internal operations in the telecom sector would be aimed at the removal of redundant platforms, automated server deployment. At the consumer touch-points, it can be reflected by automated service-ticket management, simplified billing, and reduced service errors. Another approach could be directed towards adjustment of storage capacity and load volumes.
Personally, I advocate a two-fork approach to give the telecom industry a much-needed boost. Apart from offering new devices, products and services, a lot can be accomplished by focusing on the basic connectivity. Poor connectivity and lax customer services seem to be prominent complaints that customers have against their chosen telecom operators. In UX terms, a product that fails to meet the basic user expectations is headed straight to failure. Offering the bare minimum deliverable (connectivity & network coverage) in a robust manner is the first step that telecom companies need to set their foothold on before they venture into additional services.
He prides himself on playing and finishing as many video games as he can in all sorts of genres from shooters to platformers to weird indie experiments. There’s always something to learn from rolling credits and that thirst for experience and knowledge is mostly what drives him. Let us know what you think in the comments section below, and don’t forget to follow our Netflix Rocks My World page for the latest updates and fun memes about the platform’s best films and TV shows. Sony has also been very vocal about wanting to do more with its franchises outside of gaming. We already know that a The Last of Us TV show starring Pedro Pascal is in development with HBO, and a Ghost of Tsushima movie has been greenlit. Given that many first-party PlayStation games are narrative-driven adventure games with a focus on cinematic stories, it makes sense to try and adopt games like Ghost of Tsushima and the last of us into movies and TV.
As posted by miner Steve Moser, the images down below shows off two DualSense controller, Ghost of Tsushima, along with a Netflix Game logo, and what he claims to be the working icon for their game feature, Shark. PlayStation images of a DualSense controller and Ghost of Tsushima have been discovered in the Netflix app by a dataminer. These long-winded UX solutions might look complex and demand a lot of time and effort to be implemented.
As VGT reported, dataminer Steve Moser appears to have found PlayStation brand imagery and content in the Netflix app code. Over on Twitter, Moser shared the information, including images of both the Ghost of Tushima box art as well as PS5 controllers. It’s still unclear exactly what this means for the streaming giant, but if there’s a partnership between PlayStation and Netflix, we could see Ghost of Tsushima in the streaming platform in some way. Netflix might soon jump into the video game space as the streaming platform behind popular shows like Stranger Things and Bridgertonwill reportedly add a new gaming feature. A recent datamine also suggests that a partnership with PlayStation could also happen to somehow bring some of PlayStation’s major brands to Netflix.
Another benchmark for great UX designs is simplicity and clarity of your product and services to the users. Basic human psychology suggests that as complex as the human mind is, it appreciates simplicity and is naturally bound to lean towards it. The operation and services of telecom operators can be largely and positively altered by data science. Problem-solving and iterations based on algorithms can be a reliable source to make commendable decisions that set the course of an agile network. When it comes to knowing a customer’s true value, marketers certainly have their work cut out for them. It’s notoriously challenging to figure out the current profitability of a customer, let alone predict what their value might be in the future.
Of course, take this rumor with a grain of salt until we get official confirmation either from Sony or Netflix. The more interesting part to me is the speculation about why Ghost of Tsushima would be there. At the time of this rumor’s circulation, the game has not been released on PC or any other cloud gaming service. If Netflix managed to nab Tsushima’s non-PlayStation debut, it’d be quite the coup. At Koru, our team excels in turning around complex B2B platforms such as websites, software and applications into elegant and highly-functional experiences, customized for both end users as well as internal operations.
HD Report is a trusted online news publication with experts in entertainment technology, physical & online media, video gaming, and consumer products. Also, Netflix hired video game executive Mike Verdu last week as is vice president of game development. I share a Netflix account with my husband and we use separate profiles – although these are tangled because we often watch Netflix together. She can see the location of my home via the IP address and work out when I am using a VPN.
But now, after centuries of servitude, Renfield is finally ready to see if there’s a life away from The Prince of Darkness. With an experience of over a decade in User Experience, Bansi Mehta is the Founder & CEO of Koru UX Design. Collectively, her team provides exceptional youtubers are living about microsoft UX for enterprise applications and complex systems, working with clients ranging from healthcare giants to boutique investment banks. The seemingly sophisticated product by Verizon brilliantly illustrates how telecom companies can benefit from added value integration.